Bug 9613 - Nokia Messaging Service no longer showing up after reinstall
: Nokia Messaging Service no longer showing up after reinstall
Status: RESOLVED WORKSFORME
Product: Email
Nokia Messaging Service
: 5.0/(3.2010.02-8)
: N900 Maemo
: Unspecified major (vote)
: ---
Assigned To: unassigned
: nokia-messaging-service-bugs
:
:
:
:
  Show dependency tree
 
Reported: 2010-03-19 03:52 UTC by jamserver2004
Modified: 2010-06-23 16:29 UTC (History)
5 users (show)

See Also:


Attachments


Note

You need to log in before you can comment on or make changes to this bug.


Description jamserver2004 (reporter) 2010-03-19 03:52:11 UTC
SOFTWARE VERSION: 3.2010.02-8

EXACT STEPS LEADING TO PROBLEM: 
(Explain in detail what you do (e.g. tap on OK) and what you see (e.g. message
Connection Failed appears))
1. Flashed with latest updated firmware...
2. Flashed device with vanilla emmc
3. Nokia messaging service no longer appears under service providers durring
email setup.

EXPECTED OUTCOME: Setup of email account

ACTUAL OUTCOME: No access to the service

REPRODUCIBILITY: Always
(always, less than 1/10, 5/10, 9/10)

EXTRA SOFTWARE INSTALLED: None

OTHER COMMENTS: None, just need access to the service..

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us)
AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7
Comment 1 Mohammad Abu-Garbeyyeh 2010-03-23 18:12:14 UTC
Try to do the following please:
Install rootsh from Application Manager, open terminal and type:
sudo gainroot
mv .modest modestbackup
Then open modest (email client) and try again.
Comment 2 jamserver2004 (reporter) 2010-03-24 20:40:56 UTC
Attempted, still not showing. When I did flash the device I flashed firmware
then, cleared emmc following...could that have anything to do with it? Was
thinking about trying clearing the emmc then flashing again...

(In reply to comment #1)
> Try to do the following please:
> Install rootsh from Application Manager, open terminal and type:
> sudo gainroot
> mv .modest modestbackup
> Then open modest (email client) and try again.
>
Comment 3 Mohammad Abu-Garbeyyeh 2010-03-24 21:10:27 UTC
You could try that, as it's what the wiki says, when reflashing don't add -R at
the end, after reflashing both, type flasher-3.5 -R
Comment 4 jamserver2004 (reporter) 2010-03-24 22:10:54 UTC
Reflashed accordingly...still no luck 

(In reply to comment #3)
> You could try that, as it's what the wiki says, when reflashing don't add -R at
> the end, after reflashing both, type flasher-3.5 -R
>
Comment 5 Venomrush 2010-03-26 21:25:31 UTC
For future reference, please do not set priority to High.

Can you try flash eMMC and firmware as well to bring the phone back to factory
state.
Comment 6 jamserver2004 (reporter) 2010-03-26 23:24:23 UTC
Well sorry about that, it's just a high priority issue to me as well a few
others i know having the problem. It's very frustrating becuase I cannot find
an answer as to why this happens or means to fix my issue. I've done the
reflash and so have others, tried diff. sim, selected different regions, and
removed the battery; everything...

(In reply to comment #5)
> For future reference, please do not set priority to High.
> 
> Can you try flash eMMC and firmware as well to bring the phone back to factory
> state.
>
Comment 7 Venomrush 2010-03-26 23:45:55 UTC
Priority is set by developers. 

Have you flashed eMMC?
Comment 8 jamserver2004 (reporter) 2010-03-27 03:03:12 UTC
Yes quite a few times as stated...

(In reply to comment #7)
> Priority is set by developers. 
> 
> Have you flashed eMMC?
>
Comment 9 Venomrush 2010-03-30 19:09:00 UTC

*** This bug has been marked as a duplicate of bug 8085 ***
Comment 10 Mohammad Abu-Garbeyyeh 2010-04-23 22:37:06 UTC
Just reflashed, and I can confirm that Nokia Messaging is visible.
Closing as WORKSFORME
Comment 11 jamserver2004 (reporter) 2010-04-24 04:57:49 UTC
Reflashing doesn't work

(In reply to comment #10)
> Just reflashed, and I can confirm that Nokia Messaging is visible.
> Closing as WORKSFORME
>
Comment 12 Andre Klapper maemo.org 2010-04-24 21:21:57 UTC
What are your country and region settings, which country and provider is your
SIM card from, and which eMMC image do you have (if you know, like in which
country did you buy the N900)?
Comment 13 Mohammad Abu-Garbeyyeh 2010-04-24 21:47:22 UTC
Are you letting the device check for Nokia services?
If so, it's not available in your country.
Comment 14 jamserver2004 (reporter) 2010-04-25 00:50:09 UTC
US on tmobile, was there before but did reflash with latest bin and also emc
and no longer there...i ordered att sim off of ebay to try since that
apparently is the only fix...

(In reply to comment #12)
> What are your country and region settings, which country and provider is your
> SIM card from, and which eMMC image do you have (if you know, like in which
> country did you buy the N900)?
>
Comment 15 Andre Klapper maemo.org 2010-04-25 01:24:41 UTC
Please also answer the rest of my questions...
(And please do not fullquote and do not answer above the quote.)
Comment 16 jamserver2004 (reporter) 2010-04-25 05:28:46 UTC
I seriously dont get what your not understanding....Its a us sim card and it
checks for service providers i select us and no nokia messaging is there and
sorry for not knowing the entire name of the bin, i use the vanilla emc and the
latest available bin file. All of which i've answered, this bug report has been
goin on forever. The only fix seems to be a cingular sim card with the n900 on
wifi
Comment 17 jamserver2004 (reporter) 2010-04-26 05:09:12 UTC
confirming that att sim method works on wifi
Comment 18 Venomrush 2010-04-26 05:21:40 UTC
(In reply to comment #17)
> confirming that att sim method works on wifi
> 

So the issue for Nokia Messaging not showing up is being you're connecting to
carrier's network when attempting to retrieve the providers? And that the
workaround/solution for this is to connect via Wifi and retrieve the providers
instead?

Can you confirm?
Thanks
Comment 19 jamserver2004 (reporter) 2010-04-26 05:30:48 UTC
Yea believe the issue is related to tmobile's issues with data packet
connections. Have a friend that like me just lost his nokia msging today and
many others on forums around with the issue on tmobile. I ordered att sim off
of ebay for 5 bucks plugged it in (non activated) and used wifi and it pulled
in the nokia msging carrier keyed in my settings, turned the phone off and
placed my tmobile sim back in now i'm good to go
Comment 20 Nelson Ferreira 2010-06-03 04:14:53 UTC
I also see this with my US T-Mobile SIM Card in.

Did the dev that marked as WORKSFORME actually try with a US T-Mobile SIM card
put in ?
Comment 21 Andre Klapper maemo.org 2010-06-23 16:14:22 UTC
(In reply to comment #20)
> Did the dev that marked as WORKSFORME

There was no dev but the reporter.
Feel free to file a separate new report with exact steps... Thanks!
Comment 22 Nelson Ferreira 2010-06-23 16:23:58 UTC
Andre,

I got confused because the only mention of marking as WORKSFORME on the
comments is from Mohammad. 

Comment #10 from Mohammad Abu-Garbeyyeh   2010-04-23 22:37:06 GMT+3 [reply]
Just reflashed, and I can confirm that Nokia Messaging is visible.
Closing as WORKSFORME

I now looked closer at the bug activity and saw that submitter also marked it
as WORKSFORME later:
However I don't think that the submitter using an AT&T SIM tp sidestep the
issue constitutes a valid reason for a resolution with WORKSFORME.

Comment #19 from jamserver2004@yahoo.com (reporter)   2010-04-26 05:30:48 GMT+3
[reply]
Yea believe the issue is related to tmobile's issues with data packet
connections. Have a friend that like me just lost his nokia msging today and
many others on forums around with the issue on tmobile. I ordered att sim off
of ebay for 5 bucks plugged it in (non activated) and used wifi and it pulled
in the nokia msging carrier keyed in my settings, turned the phone off and
placed my tmobile sim back in now i'm good to go 


The issue persists with the exact same steps as originally reported.
Just so I understand, you wish me to file a new bug, so that it gets marked as
duplicate of this one because it has the same steps ?
Comment 23 Andre Klapper maemo.org 2010-06-23 16:29:16 UTC
Yes, a clean and new report, specifically for your provider (please mention in
the summary), with exact steps. Thanks. :)