Bug 7977 – Entering PIN-Code post-boot is too obscure.

Bug 7977 - (int-153265) Entering PIN-Code post-boot is too obscure.

(int-153265)
Summary:	Entering PIN-Code post-boot is too obscure.

Status:	NEW

Product:	Connectivity
Component:	General
Version:	5.0/(2.2009.51-1)
Platform:	N900 Maemo

Importance:	Unspecified normal with 4 votes (vote)
Target Milestone:	---
Assigned To:	unassigned
QA Contact:	connectivity-general-bugs

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree

Reported:	2010-01-14 15:49 UTC by Simon Budig
Modified:	2011-09-15 13:58 UTC (History)
CC List:	3 users (show)

See Also:

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Description Simon Budig (reporter) 2010-01-14 15:49:47 UTC

After updating to Maemo 5 2009.51-1 I accidentially skipped the PINCode dialog
on boot and tried to enter the PIN after booting. It turned out to be quite
obscure: here is what I tried:

- Entering the phone settings, since I remembered a field for the PIN there.
The settings refused to show up, since the mobile network was unavailable
(doh!)

- switching to offline and back to online mode, kind of expecting the dialog to
pop up. Did not happen.

- try to establish a mobile data connection, in the hope that the PIN dialog
would pop up. The connection icon did not show up.

- Start the phone application, expecting a popup on start. Did not happen.
Nothing interesting in the menus either.

What finally worked was to actually dial a number. *Then* finally the dialog
did show up.

That is IMHO a severe usability problem. I don't want to initiate a phone call
(which is counterintuitive anyway, since I *know* that the GSM connection is
not there) to be able to enter the PIN.

At least the PIN-field in the phone settings should be available even when no
mobile network is connected. Prohibiting this setting panel to show up is a
misfeature. And I'd fully expect more convenient ways to enter the PIN
post-boot.

Comment 1 Andre Klapper maemo.org

2010-01-14 21:03:06 UTC

Thanks for reporting this & confirming.
For future reference, please always use the bug template.

SOFTWARE VERSION:
2009.51-1

STEPS:
1. Boot with SIM card
2. Accidentially skipped the PINCode dialog
3. Try to enter the PIN after booting.

ACTUAL OUTCOME:
It turned out to be quite obscure: here is what I tried:

- Entering the phone settings, since I remembered a field for the PIN there.
The settings refused to show up, since the mobile network was unavailable
(doh!)

- switching to offline and back to online mode, kind of expecting the dialog to
pop up. Did not happen.

- try to establish a mobile data connection, in the hope that the PIN dialog
would pop up. The connection icon did not show up.

- Start the phone application, expecting a popup on start. Did not happen.
Nothing interesting in the menus either.

What finally worked was to actually dial a number. *Then* finally the dialog
did show up.


EXPECTED OUTCOME:
I don't want to initiate a phone call (which is counterintuitive anyway, since
I *know* that the GSM connection is not there) to be able to enter the PIN.
At least the PIN-field in the phone settings should be available even when no
mobile network is connected. Prohibiting this setting panel to show up is a
misfeature. And I'd fully expect more convenient ways to enter the PIN
post-boot.

REPRODUCIBILITY:
always

Comment 2 Lucas Maneos 2010-02-10 02:22:13 UTC

*** Bug 8956 has been marked as a duplicate of this bug. ***

Comment 3 mva 2011-09-15 13:49:36 UTC

hey! Any activity in this way? ;)

Comment 4 Andre Klapper maemo.org

2011-09-15 13:58:34 UTC

(In reply to comment #3)
> hey! Any activity in this way? ;)

No, as the Maemo 5 User Interface and Maemo 5 platform components (e.g.
libraries) are considered stable by Nokia. Only critical issues have a chance
of being addressed by Nokia.