Bug 6878 - UK Country variant of firmware not available for download
: UK Country variant of firmware not available for download
Status: RESOLVED FIXED
Product: Flasher
other
: 5.0/(2.2009.51-1)
: N900 All
: High normal with 15 votes (vote)
: ---
Assigned To: dwilms
: flasher-other-bugs
: http://tablets-dev.nokia.com/nokia_N9...
:
:
:
  Show dependency tree
 
Reported: 2009-12-12 02:20 UTC by Chris Pitchford
Modified: 2010-11-19 16:37 UTC (History)
13 users (show)

See Also:


Attachments
Screen capture of UK N900 settings -> about (106.96 KB, image/png)
2009-12-12 14:58 UTC, Chris Pitchford
Details


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Description Chris Pitchford (reporter) 2009-12-12 02:20:21 UTC
SOFTWARE VERSION:
(Settings > General > About product)

EXACT STEPS LEADING TO PROBLEM: 
(Explain in detail what you do (e.g. tap on OK) and what you see (e.g. message
Connection Failed appears))
1. Visit tablets-dev.nokia.com/nokia_N900.php
2. Try to download firmware for UK N900 (product code 0593611 running
1.2009.42-11.203.2)
3. No available in the list (only MR0:global, 002:USA and
003:Mid-east/NorthAfrica

EXPECTED OUTCOME:
Expect to see a copy of the UK firmware
ACTUAL OUTCOME:
No UK firmware for download.. When I tested ALS/line-2 services on a non-UK
N900, it did not work.. On the UK firmware there is partial support.. I won't
reflash my device to the global release to test if ALS/line-2 still works as I
can't download the UK version to put it back again


REPRODUCIBILITY:
(always, less than 1/10, 5/10, 9/10)
always
EXTRA SOFTWARE INSTALLED:

OTHER COMMENTS:
Please can this be made available along with any other country/region variants
that might be provided on devices

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US;
rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Comment 1 Andre Klapper maemo.org 2009-12-12 14:33:43 UTC
(In reply to comment #0)
> On the UK firmware there is partial support

Who said that a UK firmware exists?
Comment 2 Chris Pitchford (reporter) 2009-12-12 14:48:29 UTC
(In reply to comment #1)
> (In reply to comment #0)
> > On the UK firmware there is partial support
> 
> Who said that a UK firmware exists?
> 

Fair enough, it might not be UK specific but the version on my UK N900
definitely differs from 3 other devices.. 


I have asked 3 other users to run THIS command on their device:
dpkg -l |grep mp-fremantle

Here are the results

ii  mp-fremantle-generic-pr                             1.2009.42-11
ii  mp-fremantle-002-pr                                 1.2009.42-11.002
ii  mp-fremantle-003-pr                                 1.2009.42-11.003

When I run that exact command on mine, here is the result:
ii  mp-fremantle-203-pr                                 1.2009.42-11.203.2


That looks an awful lot to me like there are 4 different versions of the
firmware.. the generic one (MR0?), USA (002), Mid-East/N-Africa (003) and 203.2
which is present on my UK, london-flagship-store bought N900

The 203.2 version is not available for download.. If I were to need to re-flash
my device, I couldn't get hold of that version of the firmware because it isn't
on tablets-dev.nokia.com.. hence I raised this bug

It would be great if the 203.2 version was made available. Pleeeese :)
Comment 3 Chris Pitchford (reporter) 2009-12-12 14:58:18 UTC
Created an attachment (id=1740) [details]
Screen capture of UK N900 settings -> about
Comment 4 Venomrush 2009-12-13 12:25:40 UTC
Several people with N900 UK have told me the firmware they downloaded and used
from tablets-dev.nokia.com/nokia_N900.php is slightly different to the one
preloaded with the UK N900 devices. (When they reflash)
Comment 5 Quim Gil nokia 2009-12-15 06:53:30 UTC
It is better to discuss this as a bug and have it eventually filed in the
internal bugzilla for consideration.
Comment 6 pepitoe 2009-12-15 12:57:55 UTC
It looks like this version is on Nokia Software Updater for that product code,
but that is only available on Windows.
Comment 7 Chris Pitchford (reporter) 2009-12-15 13:02:15 UTC
(In reply to comment #6)
> It looks like this version is on Nokia Software Updater for that product code,
> but that is only available on Windows.
> 

Indeed. Surely this is an oversight rather than a deliberate decision to
withhold the availability of this firmware revision.

Surely if there are three other regional variations available for download,
adding this version to the available list on tablets-dev should be a trivial
decision? It mean that UK (some if not all) users would be able to safely
restore their devices after an error or problem. I know the UK has had a hard
time with Nokia firmwares in the past, but that always seemed to be initial
availability.. In this case, the missing firmware in question is very much
released!!
Comment 8 Chris Pitchford (reporter) 2009-12-15 22:29:34 UTC
*** This bug has been confirmed by popular vote. ***
Comment 9 Andre Klapper maemo.org 2009-12-15 22:43:23 UTC
Marcell: Do you have an idea where to file this internally? :-/
Comment 10 Venomrush 2009-12-16 02:48:56 UTC
What's available to download @ tablets-dev.nokia.com/nokia_N900.php should be
similar to NSU.

From tablets-dev.nokia.com/nokia_N900.php:

Maemo 5 USA variant for Nokia N900 -
RX-51_2009SE_1.2009.42-11.002_PR_COMBINED_002_ARM.bin    

Maemo 5 Middle East and North Africa release for Nokia N900 -
RX-51_2009SE_1.2009.42-11.003_PR_COMBINED_003_ARM.bin

Maemo 5 Global release for Nokia N900 -
RX-51_2009SE_1.2009.42-11_PR_COMBINED_MR0_ARM.bin

UK Country Variant - RX-51_0593611_1.2009.42.11.203.2_PR_F5_203_ARM.bin
Comment 11 Venomrush 2009-12-16 02:54:20 UTC
US Country Variant - RX-51_0580952_1.2009.42.11.002_PR_F5_002_ARM.bin
MENA - RX-51_0582647_1.2009.42.11.002_PR_F5_003_ARM.bin

I can see a pattern.
US - PR_COMBINED_002_ARM.bin = PR_F5_002_ARM.bin
MENA - PR_COMBINED_003_ARM.bin = PR_F5_003_ARM.bin

Hence in conclusion, UK Country Variant is missing from
tablets-dev.nokia.com/nokia_N900.php
Comment 12 dwilms nokia 2009-12-17 15:01:16 UTC
It is available now.
Comment 13 Venomrush 2010-01-14 18:20:11 UTC
Reopen please as the newest 2.2009.51-1 isn't available at
tablets-dev.nokia.com/nokia_N900.php for UK variant.
Comment 14 Andre Klapper maemo.org 2010-01-14 18:31:49 UTC
Please give the Nokians a day for this. It's most probably on the todo list
after having done other more important stuff.
Comment 15 Chris Pitchford (reporter) 2010-01-14 19:32:53 UTC
(In reply to comment #14)
> Please give the Nokians a day for this. It's most probably on the todo list
> after having done other more important stuff.
> 

hehe! I was going to give them a few days too, but since its been reported.. 

There is also a carrier variant too.. 205 I believe is UK Vodafone, that one
could do with being added too.
Comment 16 Venomrush 2010-01-15 02:24:23 UTC
I don't think it's necessary to put network carrier's specific firmware at
tablets-dev.nokia.com/nokia_N900.php

Let's keep tablets-dev.nokia.com/nokia_N900.php general and region/country
specific to avoid confusion.
Comment 17 bradshaw.laurie 2010-01-15 12:35:30 UTC
RX-51_2009SE_1.2009.42-11.203.2_PR_COMBINED_203_ARM.bin on tablets-dev is
broken.
"FIASCO subimage data length mismatch"

Given that the OTA update just failed spectacularly, I now need to reflash, and
cannot obtain a single working UK firmware release.
Comment 18 bradshaw.laurie 2010-01-15 12:52:14 UTC
(In reply to comment #17)
> RX-51_2009SE_1.2009.42-11.203.2_PR_COMBINED_203_ARM.bin on tablets-dev is
> broken.
> "FIASCO subimage data length mismatch"
> 
> Given that the OTA update just failed spectacularly, I now need to reflash, and
> cannot obtain a single working UK firmware release.
> 

Edit: seems the php download script is flaky, after 4 attempts, I finally got a
file with a matching MD5SUM.
Comment 19 Venomrush 2010-01-15 13:46:25 UTC
(In reply to comment #17)

> Given that the OTA update just failed spectacularly, I now need to reflash, and
> cannot obtain a single working UK firmware release.
> 

For now you can use: apt-get dist-upgrade
or: apt-get install mp-fremantle-203-pr

203 = UK variant
Comment 20 bradshaw.laurie 2010-01-15 14:05:08 UTC
(In reply to comment #19)
> (In reply to comment #17)
> 
> > Given that the OTA update just failed spectacularly, I now need to reflash, and
> > cannot obtain a single working UK firmware release.
> > 
> 
> For now you can use: apt-get dist-upgrade
> or: apt-get install mp-fremantle-203-pr
> 
> 203 = UK variant
> 

Yeah.. that was the method that failed spectacularly. ;)

The device ran out of space, and although I got it to limp through the upgrade
by clearing out some files and alternately using dpkg --configure -a and
apt-get -o dir::cache::archives=/home/user/MyDocs/.apt-archive-cache -f
dist-upgrade, the result wasn't pretty.

I've got it working again now by reflashing the old firmware image, having
finally got a valid download, and doing the OTA update on a clean install.

BTW, my SIM card didn't work until both updates had completed, was worried for
a while there. ;)
Comment 21 Venomrush 2010-01-15 15:33:20 UTC
(In reply to comment #20)

> Yeah.. that was the method that failed spectacularly. ;)
> 
> The device ran out of space, 

I had the same problem (because it kept asking to update over NSU and NSU does
not have UK firmware yet), ran out of disk space, but reboot and went to
Application Manager and carried on with the update (it said got about 10mb
left). I let it continued and it works all fine :) now running 2.2009.51-1
Comment 22 Andre Klapper maemo.org 2010-01-15 18:04:49 UTC
*** Bug 8051 has been marked as a duplicate of this bug. ***
Comment 23 Venomrush 2010-01-26 15:55:20 UTC
2.2009.51-1 UK firmware is now on NSU 

It is not available on http://tablets-dev.nokia.com/nokia_N900.php yet
Comment 24 timeless 2010-01-28 16:23:20 UTC
so, i've asked people to comment here, but no one has. there were two builds
for the generic uk country variant for 51-1 and the team which would do uploads
couldn't figure out which one (if either) was correct and properly tested. (not
to mention the mess that is certain other uk variants.)

Personally, I know of no reason to use the British 'variant', and was perfectly
happy using the standard one with my n900 when I was in England the last week
of December. All variants support all locales and afaiu must support regional
restrictions (this is mostly which wifi bands afaiu are available).
Comment 25 Chris Pitchford (reporter) 2010-01-28 16:39:01 UTC
(In reply to comment #24)
> so, i've asked people to comment here, but no one has. there were two builds
> for the generic uk country variant for 51-1 and the team which would do uploads
> couldn't figure out which one (if either) was correct and properly tested. (not
> to mention the mess that is certain other uk variants.)

Whom did you ask, out of interest?

There are two versions in use in the UK from personal experience.
2.2009.51.203.2 which is used on generic handsets as sold directly by Nokia
2.2009.51.205.X which is used on vodafone sold handsets


> 
> Personally, I know of no reason to use the British 'variant', and was perfectly
> happy using the standard one with my n900 when I was in England the last week
> of December. All variants support all locales and afaiu must support regional
> restrictions (this is mostly which wifi bands afaiu are available).
> 

That is an issue in itself.. Just as I expect the UK handsets to work in the
US/EU/MENA doesn't mean I am any less interested in having the UK firmware
available. There may be reasons that as a non-UK user you have not
experienced..

There is still a haze over the problem of reflashing a device with firmware
different to the one intended for that product code. Does flashing a generic
firmware on a UK device void the warranty.. if this was a S60 handset it
absolutely would, unless of course it is done by Nokia themselves.. Why leave
this open to chance. Either notify users that it is ok, or make the UK software
available.. 

It would be unacceptable to allow the rest of the world to reflash without
risking their warranty because their firmware is available whilst UK users need
to pick a foreign one and hope for the best?

Secondly, I have a UK handset with limited ALS/Line-2 support that works with
Orange UK's "line 2" business service (very pleased about this!!)

Since Nokia have not published a definitive list of differences between the UK
and generic/US/MENA firmware there are no assurances that reflashing this
device may not lose a UK specific set of functionality.. Certain features may
be lost and there is no clear way to tell.. nor should it be reasonable to
accept the loss of these features

The UK has often suffered poor release times for new firmwares within Nokia
sometimes being months behind.. however, in this case the firmware I am asking
for IS released.. it is released via app manager upgrade and NSU.. Just as all
other regional firmwares have been released, the UK one should be added to
tablets-dev for the sake of consistency.

This was quickly solved for the 1.2009.42 release. Dwilms kindly added the UK
firmware a few days after I raised this bug to have it added. It is still
available on tablets-dev for download: (see comment #12)
https://bugs.maemo.org/show_bug.cgi?id=6878#c12

I am unsure why it is now an issue.. if there are two versions for the UK, make
them both available. It is showing a lack of support for UK devices to with
hold them in this way and it means that UK users can't with absolute confidence
reflash their devices.. 

This should be a non-issue, really! The firmware (or better still firmwares)
just need to be added! 

I don't think we're looking for why this is justified.. or reasons to not
bother.. we either need legitimate reasons why it can't be done, or it should
done to keep a level playing field
Comment 26 dwilms nokia 2010-01-28 16:40:07 UTC
sorry, thought that the mail last week was actually a comment on this bug, as
it had the same subject field. There are still some internal problems, but I
will upload it as soon as possible, in case anybody needs that variant.
Comment 27 Chris Pitchford (reporter) 2010-01-28 16:42:15 UTC
Awesome!! Thank you Dwilms!
Comment 28 Venomrush 2010-02-07 01:06:43 UTC
Wiki for UK firmware - http://wiki.maemo.org/Maemo_UK_variant_firmware
Comment 29 Chris Pitchford (reporter) 2010-02-16 15:39:55 UTC
(In reply to comment #28)
> Wiki for UK firmware - http://wiki.maemo.org/Maemo_UK_variant_firmware
> 

Ok, seems the UK is about to miss the PR1.1 release all together!

Can we please have the 3.2010.8 UK releases added to tablets dev.. As much as a
appreciate the wiki page that was set up, I'm not sure I want to be downloading
firmware from rapidshare... If need be, I'm MORE than happy to host an
unrestricted HTTP site seeing as I have a UK server with bandwidth to kill but
I really REALLY think this stuff should be on tablets-dev and it is pretty poor
show that a month later PR1.1 is not available for download there.. Especially
since PR1.1 is available via NSU and over the air.. 

Why would there be different release policies for NSU versus tablets-dev? That
seems crazy and is just adding to the unrest in the UK Nokia community! Please,
can this be sorted as a matter of process

(I appreciate the UK PR1.1.1 variant isn't out yet, but that shouldn't have
stopped PR1.1 from making it to the tablets-dev site)
Comment 30 Venomrush 2010-02-16 16:25:08 UTC
The thing is getting UK firmware into tablets-dev can cause some controversy ie
other country variant might want to get in too!

Rapidshare was only a temp solution.

I propose to have the size + MD5 sum for all firmwares listed in tablets-dev so
when downloading from 'mirrors' ie Rapidshare, users can compare it to the
official image to ensure it is unaltered.
Comment 31 Chris Pitchford (reporter) 2010-02-16 17:06:36 UTC
> The thing is getting UK firmware into tablets-dev can cause some controversy ie
> other country variant might want to get in too!

Good, all versions should be there! Should the USA be excluded because they
aren't the global version?! Are there other country variants, or is the UK the
only one (infact two!) It's all Nokia firmware, at the end of the day, so there
shouldn't be a strugle for some versions to get published)

What happened between November and January that stopped PR1.1 203 from being
released.. PR1.0 was released relatively quickly after this bug was opened?!

I agree that MD5/SHA1 should be available for all firmware versions, but the
wiki mightn't be the bets place (unless a page could be thoroughly locked for
editing) Rapidshare is terrible.. pay to download or experience "servers are
too busy" isn't much fun for a UK user (Seriously, I'm more than happy to whack
it up on a 100meg unmetered server in the UK for unrestricted download.. it
might be slower than pay for rapidshare, but it'll possibly be faster than the
free download.. and certainly more available!)
Comment 32 Robin Hill 2010-02-24 22:33:56 UTC
Can we please have some clarification over what's happening here with UK
firmware.  Not only do we not have any bar the original firmware available for
download from tablets-dev (and unless you have a WLAN available, flashing with
that will leave you with an unusable phone), but there's no PR1.1.1 update
available at all for UK users.  Is the UK firmware now deprecated - should
everyone be reflashing with the global firmware (and what's the difference
anyway)?
Comment 33 Chris Pitchford (reporter) 2010-03-12 14:01:48 UTC
If a user uses the ONLY uk firmware available (1.2009.42) after previously
running 2.2009.51, the phone hardware will not work, apparently due to a
difference between the driver and radio firmware.

A UK user cannot use flasher to restore their device to a working state as a
result. They will be forced to update via wifi to 1.2009.44 then 2.2009.51 in
order to restore phone functionality.

This should not be a big deal, please can the UK firmware 2.2009.51 be
officially added to the download list!
Comment 34 Venomrush 2010-03-17 00:58:50 UTC
PR1.1.1 still not available for UK users yet.

Setting priority to high as it's been a month since PR1.1.1 release.
Comment 35 Chris Pitchford (reporter) 2010-03-24 12:42:10 UTC
(In reply to comment #34)
> PR1.1.1 still not available for UK users yet.
> 
> Setting priority to high as it's been a month since PR1.1.1 release.
> 

It's been out a little while now.. The UK is missing two official versions..
Seriously, this should be a non issue.. if the firmware is available via NSU
and FOTA, it should be on the tablets-dev site.. Please release 2.2009.51 and
3.2010.02 UK variants.. We didn't have to wait this long for 1.2009.42 to be
added, what is holding up these two versions?!
Comment 36 PeteC 2010-03-25 23:23:48 UTC
I am currently downloading from tablets-dev:

RX-51_2009SE_3.2010.02-8.203.1_PR_COMBINED_203_ARM.bin
171136705
PR 1.1.1 version 3.2010.02-8
Latest Maemo 5 UK variant for Nokia N900

Think we can close this now :)
Comment 37 Chris Pitchford (reporter) 2010-03-25 23:45:03 UTC
(In reply to comment #36)
> I am currently downloading from tablets-dev:
> 
> RX-51_2009SE_3.2010.02-8.203.1_PR_COMBINED_203_ARM.bin
> 171136705
> PR 1.1.1 version 3.2010.02-8
> Latest Maemo 5 UK variant for Nokia N900
> 
> Think we can close this now :)
> 
Blimey! Whomever just added the UK generic, thanks very much!!! :)
Comment 38 John Veness 2010-03-25 23:53:14 UTC
Thanks for uploading the 203 firmware, although I notice the Vodafone-specific
205 firmware isn't available to download from tablets-dev yet.
Comment 39 Andre Klapper maemo.org 2010-03-26 12:38:59 UTC
(In reply to comment #38)
> Thanks for uploading the 203 firmware, although I notice the Vodafone-specific
> 205 firmware isn't available to download from tablets-dev yet.

Different (already existing) bug report in maemo.org Bugzilla.

Closing as FIXED.
Comment 40 Robin Hill 2010-11-09 00:08:36 UTC
New firmware release, same issue.
Comment 41 PeteC 2010-11-19 16:24:42 UTC
Andre, could you reopen this bug please or should we file a new one?
Comment 42 Andre Klapper maemo.org 2010-11-19 16:37:43 UTC
(In reply to comment #41)
> Andre, could you reopen this bug please or should we file a new one?

bug 11592