Bug 6529 – Contact pictures are not persistent (or just not always)

Bug 6529 - (int-150252) Contact pictures are not persistent (or just not always)

(int-150252)
Summary:	Contact pictures are not persistent (or just not always)

Status:	NEW

Product:	Contacts
Component:	General
Version:	5.0:(10.2010.19-1)
Platform:	N900 Maemo

Importance:	Unspecified normal with 7 votes (vote)
Target Milestone:	---
Assigned To:	unassigned
QA Contact:	contacts-bugs

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree

Reported:	2009-12-03 02:17 UTC by Alex Smirnoff
Modified:	2010-06-03 17:46 UTC (History)
CC List:	7 users (show)

See Also:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note

You need to log in before you can comment on or make changes to this bug.

Description Alex Smirnoff (reporter) 2009-12-03 02:17:26 UTC

SOFTWARE VERSION:
1.2009.42-11

EXACT STEPS LEADING TO PROBLEM: 
(Explain in detail what you do (e.g. tap on OK) and what you see (e.g. message
Connection Failed appears))
1. Create address book contact with IM-provided avatar (via merge)
2. wait for a person to go offline and maybe some more

EXPECTED OUTCOME:
Latest IM avatar kept as contact picture

ACTUAL OUTCOME:
No contact picture at all

REPRODUCIBILITY:
don't know exactly when it happens, will try to investigate further.

EXTRA SOFTWARE INSTALLED:

OTHER COMMENTS:

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1)
Gecko/20090621 Remi/fc6 Firefox/3.5 GTB6

Comment 1 Alex Smirnoff (reporter) 2009-12-03 21:19:18 UTC

I was trying to investigate it further, looks quite disappointing: contact
pictures appear and disappear with no apparent pattern: a picture may reappear
while the contact is offline and disappear while it is online.

Comment 2 Venomrush 2009-12-05 16:50:36 UTC

> EXPECTED OUTCOME:
> Latest IM avatar kept as contact picture
When merging, what account was what? And which one had the contact picture?

> ACTUAL OUTCOME:
> No contact picture at all
It could be using the contact picture of the one you merged without the contact
picture.

I'm not sure which priority it is.
I believe actual contact profile takes priority over IM profile picture.

Comment 3 Alex Smirnoff (reporter) 2009-12-05 17:33:06 UTC

(In reply to comment #2)
> > EXPECTED OUTCOME:
> > Latest IM avatar kept as contact picture
> When merging, what account was what? And which one had the contact picture?

It usually does happen when IM server-based contact has a picture and local one
does not, but i've seen vice versa situation at least twice, it is just harder
to reproduce.

> > ACTUAL OUTCOME:
> > No contact picture at all
> It could be using the contact picture of the one you merged without the contact
> picture.
> 
> I'm not sure which priority it is.
> I believe actual contact profile takes priority over IM profile picture.

Yes, but if there is no picure at all, it should have zero priority, right?

Comment 4 Venomrush 2009-12-05 19:08:18 UTC

(In reply to comment #3)

> Yes, but if there is no picure at all, it should have zero priority, right?

Correct.
This should be fixed. When there are no picture, it takes the picture of
whatever is available.

Comment 5 Alex Smirnoff (reporter) 2009-12-06 15:11:55 UTC

..and it should not be deleted if online account it is associated with suddenly
becomes unavailable for whatever reason.

Comment 6 Marco Barisione 2009-12-10 01:16:15 UTC

Which protocol are you using? Jabber, MSN or what?
Does the contact contain only a single chat username or multiples (like a skype
one + one gmail one)?
Does this happens only with a single contact or with different contacts in your
address book?

Comment 7 Alex Smirnoff (reporter) 2009-12-10 02:01:45 UTC

Gtalk, at least. It happens to multiple contacts, though i am unsure if all of
them have multiple IM fields.

Comment 8 massimo.bilvi 2009-12-10 12:12:10 UTC

I confirm too the bug. When my IM contacts go online i see the picture. When
they go offline the picture is lost. I'm using Skype, MSN and Gtalk accounts
and the bug occurs both for single than multiple chat usernames.

Comment 9 Marco Barisione 2009-12-13 21:33:52 UTC

Sorry, but I cannot reproduce at all. If anybody finds out more details they
could be very useful for me.

For MSN (with haze, I think) there are some known problems with avatars, but I
didn't have time yet to fix them.

For jabber (plain jabber, ovi and gtalk) and skype avatars should work and I
never saw this problem, all the problems I saw recently are due to other buggy
clients or servers.
It could be useful if the next time you see this bug you can connect to the
same account configured on the n900 on your PC too and see what the avatars
are.

Comment 10 Alex Smirnoff (reporter) 2009-12-15 07:19:49 UTC

Just seen that again. There is a contact avatar associated with ovi.com IM.
Ovi.com goes offline, a few *hours* later (not immediately!) avatar diappears.

(In reply to comment #9)
> Sorry, but I cannot reproduce at all. If anybody finds out more details they
> could be very useful for me.

Comment 11 daan 2009-12-29 12:18:36 UTC

*** This bug has been confirmed by popular vote. ***

Comment 12 Alex Smirnoff (reporter) 2010-01-19 21:36:09 UTC

I confirm the bug is still there in PR1.1

Comment 13 Alex Smirnoff (reporter) 2010-06-03 17:44:49 UTC

(In reply to comment #12)
> I confirm the bug is still there in PR1.1
> 

..and in 1.2 as well.