maemo.org Bugzilla – Bug 6517
MfE wont keep Exchange account updated
Last modified: 2010-01-22 11:50:41 UTC
You need to
before you can comment on or make changes to this bug.
1. One's successfully setup an Exchange 2007 account.
2. Peak schedule in Settings - Connectivity - Mail for Exchange - Settings must
be set to "Always on"
EXACT STEPS LEADING TO PROBLEM:
1. Send an email to yourself, no matter whether to use your laptop or N900 to
1. Have the email delivered to your device instantly or in minutes anyway
1. Nothing gets delivered to inbox unless I manually invoke "Synchronize
manually" in Settings - Connectivity - Mail for Exchange or choose "Send &
Receive" in the main menu of email application.
EXTRA SOFTWARE INSTALLED:
Documents to Go Viewer Edition
Facebook widget and photo uploader
FM radio player
Personal dataplan monitor
Personal IP address
I suspect you take advantage of EWS interface. Could this be related to the
notification service and client not receiving any notifications about incoming
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us)
AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10
I can provide a test account if needed.
Could you attach the log?
The procedure to take them: https://bugs.maemo.org/show_bug.cgi?id=5597#c26
Thank you in advance.
-> moreinfo as per last comment.
I confirm this bug: push synchronization does not work. Or better it works for
a limited amount of time and then it does not. To synchronize again, I need to
open my mailbox or force a manual synch.
It seems like it looses connection with the exchage server after a certain idle
time instead of keeping this connection always up.
*** This bug has been confirmed by popular vote. ***
I also have this problem. The MfE status window always shows:
Last synchronisation: Online
Some times mail won't come in until you click Synchronise manually, other times
it works fine.
(In reply to comment #6)
> I also have this problem.
Please provide a log, as requested in comment 2. Thanks!
Created an attachment (id=1768) [details]
Log attached - This shows MfE initially synching OK, last e-mail succesfully in
~16:00, then a manual sync at ~16:25.
Note the mailbox is now on Exchange 2010. We upgraded from 2007 last week, and
the exact same problem was occuring on 2007 - I can reproduce for you if
I have this exact same problem. I am currently using Exchange 2007. I am able
to synchronize once after rebooting. Or I am able to manually synchronize the
exchange account, but it does not automatically update.
I can confirm that i have the same problem
"I can confirm" comments are not helpful to fix the problem, instead just vote
and see comment 2 if you want to help here.
This has been fixed for the upcoming PR1.1 release (note that this is NOT the
Please verify that this new version fixes the bug by marking this bug report as
VERIFIED after the public update has been released and if you have some time.
To answer popular followup questions:
* Nokia does not announce release dates of public updates in advance.
* There is currently no access to these internal, non-public build versions.
A Brainstorm proposal to change this exists at
The problem reported here should be fixed in the update released today for
public: The Maemo5 update version 2.2009.51-1 (also called "PR1.1" sometimes).
Please leave a comment if the problem is not fixed for you in this update
It seems this problem is solved. But now it seems to drain battery a lot. I'll
test further and report.
(In reply to comment #15)
> But now it seems to drain battery a lot.
-> bug 6615 probably.
No, it is not related to bug 6615: push notification drains my battery in 1
day. With every-30-min sync, it lasts for 2 days...