Bug 3500 - Tablets-dev unavailable with "Access denied"
: Tablets-dev unavailable with "Access denied"
Status: RESOLVED FIXED
Product: maemo.org Website
General
: unspecified
: All All
: High blocker with 1 vote (vote)
: ---
Assigned To: Marcell Lengyel
: general@maemo.org
: http://tablets-dev.nokia.com/
:
:
:
  Show dependency tree
 
Reported: 2008-07-26 07:30 UTC by Ryan Abel
Modified: 2008-07-29 07:36 UTC (History)
3 users (show)

See Also:


Attachments
Access denied error page (1.04 KB, text/html)
2008-07-26 07:31 UTC, Ryan Abel
Details


Note

You need to log in before you can comment on or make changes to this bug.


Description Ryan Abel (reporter) maemo.org 2008-07-26 07:30:53 UTC
STEPS TO REPRODUCE THE PROBLEM:

1. Load http://tablets-dev.nokia.com/
2. See error.

REPRODUCIBILITY:
Always

OTHER COMMENTS:
Page is unavailable with an "Access denied." error.

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US)
AppleWebKit/523 (KHTML, like Gecko, Safari/523.10) OmniWeb/v621.0.99313
Comment 1 Ryan Abel (reporter) maemo.org 2008-07-26 07:31:28 UTC
Created an attachment (id=844) [details]
Access denied error page

Here's the complete error page.
Comment 2 Lucas Maneos 2008-07-26 14:24:56 UTC
Same here, these are the HTTP headers sent back:

HTTP/1.0 403 Forbidden
Server: squid/2.6.STABLE5
Content-Type: text/html
Content-Length: 1065
X-Squid-Error: ERR_ACCESS_DENIED 0
X-Cache-Lookup: NONE from maemo.org:80
Vary: Accept-Encoding
Expires: Sat, 26 Jul 2008 11:05:12 GMT
Cache-Control: max-age=0, no-cache
Pragma: no-cache
Date: Sat, 26 Jul 2008 11:05:12 GMT
Connection: close

Also, the cache_mgr email address ("webmaster") should have a domain name. 
Alternatively, the squid error pages could offer links to this bugzilla
instead.
Comment 3 Neil MacLeod maemo.org 2008-07-26 14:48:46 UTC
Confirmed here also (London UK on Zen ISP)
Comment 4 Ferenc Szekely maemo.org 2008-07-26 21:20:38 UTC
The DNS entry tabletsdev.maemo.org points to maemo.org and this is wrong imho.
The service is handled by stage.maemo.org, so the address should resolve
62.61.85.32.
Comment 5 Ferenc Szekely maemo.org 2008-07-26 21:25:38 UTC
I am trying to redirect all the tabletsdev.maemo.org requests from maemo.org to
stage.maemo.org now... But this is just firefighting. DNS should be changed
ASAP!
Comment 6 Marcell Lengyel maemo.org 2008-07-26 22:40:21 UTC
I have contacted Nokia IT to make the change in their DNS. I am afraid that it
is a slow process, even if they are able to make it today, it will take days to
propage the change to all the DNS servers all around.
Comment 7 Quim Gil nokia 2008-07-26 23:03:33 UTC
Hi, is this related?

[maemo-users] Repositories borked (as usual)
http://lists.maemo.org/pipermail/maemo-users/2008-July/022136.html
Comment 8 Ferenc Szekely maemo.org 2008-07-26 23:59:48 UTC
Can't fix it by redirecting requests. We have to wait until the DNS changes are
applied and propagated... :(
Comment 9 Marcell Lengyel maemo.org 2008-07-27 12:03:03 UTC
(In reply to comment #8)
> Can't fix it by redirecting requests. We have to wait until the DNS changes are
> applied and propagated... :(

Hmm, I thought that only tabletsdev was affected. Ferenc, could you check that
it was not your redirect attempts that messed up repository.maemo.org?
Comment 10 Niels Breet maemo.org 2008-07-27 17:40:08 UTC
It seems that current repository breakage is related to the fix for this bug.
I've contacted Ferenc and he will look at this as soon as possible.
Comment 11 Marcell Lengyel maemo.org 2008-07-28 10:57:26 UTC
Nokia hostmaster changed the DNS entry, now it is just waiting until all the
DNS servers are synced.
Comment 12 Daniel Martin Yerga 2008-07-28 12:46:38 UTC
An update, now http://tablets-dev.nokia.com is forwarding to
http://maemo.org/news/planet-maemo//
Comment 13 Marcell Lengyel maemo.org 2008-07-28 20:38:09 UTC
Ok, I am setting this to fixed now. It worked 4 hours ago from one machine, now
it works from my home ADSL connection too. Feel free to comment here if it does
not work for you, but be a little less trigger happy with reopening this one.
Maybe it is just DNS propagation delay.
Comment 14 Quim Gil nokia 2008-07-29 07:36:06 UTC
Just one question: what happened? Anything we can avoid in the future?