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Bug 3311 - (int-86286) Background email fetch crashes
(int-86286)
: Background email fetch crashes
Status: VERIFIED FIXED
Product: Email
General
: 4.1 (4.2008.23-14)
: ARM Maemo
: High critical (vote)
: 4.1.1
Assigned To: José Dapena Paz
: modest-bugs
:
: crash
:
: 3357
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Reported: 2008-06-26 10:24 UTC by luarvique
Modified: 2008-12-06 15:29 UTC (History)
4 users (show)

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Description luarvique (reporter) 2008-06-26 10:24:05 UTC 
SOFTWARE VERSION:
Version of Modest email client that came with the Diablo firmware update.

STEPS TO REPRODUCE THE PROBLEM:
In Modest, create two accounts: a GMail account and an arbitrary POP3 account.
Leave tablet unattended.

EXPECTED OUTCOME:
Email client should periodically poll for new emails at both accounts, showing
blinking blue light when new mail arrives.

ACTUAL OUTCOME:
Most of the time, email client crashes with "Email application has encountered
a problem and will be closed" message.

REPRODUCIBILITY:
always

EXTRA SOFTWARE INSTALLED:
none

OTHER COMMENTS:

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9)
Gecko/2008052906 Firefox/3.0
Comment 1 Sergio Villar Senin 2008-06-26 11:42:19 UTC 
We're fixing it. Most likely the problem is caused by some tinymail threads
that are still running while Modest closes after automatically refresh the
account. Keep in touch because more news are comming
Comment 2 Andre Klapper maemo.org 2008-06-27 13:36:41 UTC 
Sergio: is there an internal ticket opened (please no URL's, the number itself
would be enough) that I could track? Or instead, may I assign this bug to you?
;-)
Comment 3 Quim Gil nokia 2008-07-03 10:37:07 UTC 
I get the same result described in this bug just by having one Gmail account
leaving the device online for hours. I don't know when it crasches but the
final error message is the same.

I wonder if having two email accounts activated plays any role here.

(Also a question if you don't mind: is it there a GUI way to deactivate those
notifications? I seem to get them even when the app is closed (?))

Thanks for your active participation here!
Comment 4 Eero Tamminen nokia 2008-07-03 12:03:04 UTC 
> (Also a question if you don't mind: is it there a GUI way to deactivate those
> notifications? I seem to get them even when the app is closed (?))

There's no GUI.  It can be disabled from:
  /etc/init.d/maemo-launcher

By removing the "--send-app-died" option. (modifying init scripts is
a bit risky, if one screws up, the device may not anymore boot and
require reflashing)
Comment 5 Andre Klapper maemo.org 2008-07-04 18:56:01 UTC 
According to the comment by Jose on the internal ticket, this has been fixed
already.
Now let's hope/expect Nokia to ship a Modest update within the next weeks. ;-)
Comment 6 Andre Klapper maemo.org 2008-08-14 16:33:09 UTC 
Fix is included in 4.2008.30-2, hence setting Target Milestone correctly to
4.1.1.

luarvique, can you install the update and verify that this now works for you
("Mark bug as Verified")? Thanks in advance!
Comment 7 luarvique (reporter) 2008-08-14 16:53:09 UTC 
(In reply to comment #6)
> Fix is included in 4.2008.30-2, hence setting Target Milestone correctly to
> 4.1.1.
> luarvique, can you install the update and verify that this now works for you
> ("Mark bug as Verified")? Thanks in advance!
I have installed the update and so far it seems to be working without a glitch.
The 100% CPU usage bug (https://bugs.maemo.org/show_bug.cgi?id=3357) also
appears to be gone.
Comment 8 Andre Klapper maemo.org 2008-08-14 17:28:55 UTC 
(In reply to comment #7)
> The 100% CPU usage bug (https://bugs.maemo.org/show_bug.cgi?id=3357) also
> appears to be gone.

Please comment on that bug report instead and not here. We have seperate bug
reports for seperate problems for a good reason. ;-)
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