Bug 2803 - RTCOM-beta-os2 2.1-15 causes endless reboots cycle
: RTCOM-beta-os2 2.1-15 causes endless reboots cycle
Status: RESOLVED FIXED
Product: Chat & Call & SMS
Messaging
: 4.0
: N810 Linux
: High blocker (vote)
: ---
Assigned To: rtcomm@maemo.org
: im-chat-bugs
:
:
:
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  Show dependency tree
 
Reported: 2008-01-19 19:36 UTC by William Maddler
Modified: 2008-01-24 13:29 UTC (History)
1 user (show)

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Description William Maddler (reporter) 2008-01-19 19:36:42 UTC
STEPS TO REPRODUCE THE PROBLEM:
Install rtcom-beta-os2 2.1-15 

EXPECTED OUTCOME:

ACTUAL OUTCOME:
device reboots right after hands logo is shown

REPRODUCIBILITY:
always

EXTRA SOFTWARE INSTALLED:
fresh install from RX-44_2008SE_2.2007.50-2_PR_COMBINED_MR0_ARM.bin

OTHER COMMENTS:
Comment 1 Ryan Abel maemo.org 2008-01-19 23:30:15 UTC
Installs and runs fine for me here on 50-2 on an N800.
Comment 3 Dmitry Rozhkov nokia 2008-01-21 17:08:21 UTC
I can't reproduce it. According to the posts at www.internettablettalk.com the
problem might happen because of unhappy combination of updates.
What else was installed on the device apart from the rtcomm update?
Comment 4 William Maddler (reporter) 2008-01-21 17:26:30 UTC
The bug occurred even on a freshly flashed 50-2 n810, without anything else
installed. If it's a conflict, than it has to be with something installed by
default.

I am going to do some tests later today.
Comment 5 Michael Marxmeier 2008-01-21 19:54:03 UTC
The same happened to me.  After installing the rtcomm beta update my N810 
got trashed and ended in a reboot loop. Only a OS reflash fixed it.
Comment 6 kenneth 2008-01-22 23:58:04 UTC
do people that have this issue use msn?

i suspect i had it happen to me when i finally got msn correctly set up so that
it logged on...

or it could be that it just happened with near perfect timing for unrelated
reasons...
Comment 7 William Maddler (reporter) 2008-01-23 00:04:32 UTC
no,
I have these protocols:
xmpp-local
Gtalk
ICQ
IRC
Comment 8 Dmitry Rozhkov nokia 2008-01-23 11:58:51 UTC
(In reply to comment #7)
> no,
> I have these protocols:
> xmpp-local
> Gtalk
> ICQ
> IRC
> 

I confirm this bug. Reboots are reproduced with an IRC account added.
The removed line 
VCardField = X-IRC
from /usr/share/osso-rtcom/idle.profile causes the problem.
Comment 9 William Maddler (reporter) 2008-01-23 12:02:54 UTC
Quick question: as a quick workaround, is there a way to remove all the
accounts prior to install/upgrade Rtcom? I mean, my accounts for IRC and ICQ
are still stored, but I cannot access them w/o installing Rtcom beta. It should
be possible to do so using gconftool-2, but no clue about the path.

Thx.
Comment 10 Dmitry Rozhkov nokia 2008-01-23 15:01:48 UTC
(In reply to comment #9)
> Quick question: as a quick workaround, is there a way to remove all the
> accounts prior to install/upgrade Rtcom? I mean, my accounts for IRC and ICQ
> are still stored, but I cannot access them w/o installing Rtcom beta. It should
> be possible to do so using gconftool-2, but no clue about the path.

mc-account command line utility should help to do that
Comment 11 William Maddler (reporter) 2008-01-23 15:37:13 UTC
tried already, but it only shows "valid" accounts, only gtalk account is being
shown. I managed to find the gconf tree containing other accounts, not sure I
can simply wether I should remove those.
Comment 12 William Maddler (reporter) 2008-01-23 18:07:39 UTC
IRC account can be removed using:

   gconftool-2 -u --recursive-unset /apps/telepathy/mc/accounts/idle0

in order to find existing accounts use:

   gconftool-2 --all-dirs /apps/telepathy/mc/accounts

this should allow to install RTcom w/o entering the annoying reboot loop
Comment 13 Dmitry Rozhkov nokia 2008-01-24 12:58:04 UTC
osso-addressbook 3.20071213 fixes the bug and the dependency on this package
has been added to rtcom-beta-os2008 2.1-17

Thanks everybody for your help!
Comment 14 William Maddler (reporter) 2008-01-24 13:29:19 UTC
everything was working with 2.1-16 anyway :)
thank you!:)